1
Engage
Engage automatically with prospects using their favorite channel. Build trust and grow your community.
4xLess CAC
3xMore ROI
85%Higher response rate
The future of CRM is a conversation
WAX is the leading AI-powered CRM for WhatsApp, RCS and SMS. Build smart automations, memorable campaigns, and conversations that drive revenue.
Trusted by 500+ leading brands
Your customers are already on 
WhatsApp
Learn more about Whatsapp
Worldwide users3bn
Open rates98%
More clicks20%
Revenue stack63%
The all-in-one conversational CRM
for the whole customer journey
Engage, convert, retain and support your customers from your WAX across WhatsApp, RCS and SMS.
Convert
Convert them into customers using personnalised campaigns
30%Reduction in sales cycle
3xFaster responses
20%Revenue growth
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3
Retain
Increase customer LTV using smart automations and personnalised campaigns
25%Repeat purchase
+30%Average order value
+25%customer lifetime value (LTV)
Support
Use WAX AI to guide and reasure customers. Free time for your support team.
40%Less workload
80%FAQS resolved by AI
40%Faster resolutions
4
Bonjour, je cherche un kiné près de chez moi pour une rééducation du genou 🦵
Bonjour 👋 M. Dubois,
masseur-kinésithérapeute à 600 m.
Prochain créneau : mardi 17h30.
Prendre RDV
Ca marche, merci beaucoup on peut confirmer le rdv.
✅ Rendez-vous confirmé.
N’oubliez pas votre ordonnance.
La personnalisation àl’échelle, grâce à WAX AI
Un agent, qui recommande, vend, rassure et répond sur WhatsApp branché sur vos données produit et client.
Awarded AI Pioneer by
Product recommendations
Live sales assistance
Unified shopping experience
AI-powered customer service
Product recommendationsLive sales assistanceUnified shopping experienceAI-powered customer serviceHi, I’m not sure which skincare product to go for. I’ve got sensitive, reactive skin.
If you have sensitive skin, our Calm-Essentiel range is the best choice. It’s fragrance-free and specially formulated to soothe the skin.
See product
Delivery policy
See product
Delivery policy
See product
Delivery policy
Which one from these 3 formules would be best to use in the morning?🙌
For a morning application, I recommend the double serum.
Added to cart ✅
+25%de conversion incrémentale
80%des tickets de support automatisés
Empowering global leaders with World-Class conversation infrastructure
400MMessages processed
110Markets covered
99,9%Uptime
500+Brands live
Marketing-grade reach.
Enterprise-grade trust.
Built to enterprise security standards.
ISO/IEC 27001 certified, with independent annual audits. Data encrypted in transit and at rest, on isolated, access-controlled environments.
Compliant on every message.
GDPR compliant by design. Consent captured and revocable, one-click opt-out and STOP on every channel, and a data processing agreement for each market you run.
Your customer data stays yours.
WAX connects to your CRM, catalogue and helpdesk to power conversations. We never resell, rent or reuse your data — it stays in your systems, under your control.
EU data hosting
Official Meta Business Partner
Google RCS Business MessagingAcross 500+ brands on
WhatsApp
RCS and
SMS
The numbers brands hit with WAX
From the first message to the repeat purchase, here is what a conversational CRM does for growth.
25%repeat purchase
15%incremental sales
15xROI
89%open rate
How top brands scale conversations with WAX
See all case studies
Fashion & ApparelE-commerce & Retail
Renforcer le lien avec sa communauté internationale grâce au marketing conversationnel.
Connect your favorite tools in one click
Integrate WAX with your e-commerce, CRM and marketing tools in a few clicks. Sync data, automate actions, and start building meaningful conversations effortlessly.
